🎉 We’re is Now Live with Our First Ever IVR System!
📞 Dial Now: +91 9767301020 | Call Recordings & Reports
After 10 years of dreaming, planning, and patiently waiting for the right moment…
Majha Morya Ganesh Idols is proud to launch its first-ever IVR-based Customer Support system! 🙏
Why This Was Needed (More Than Ever)
Over the years, thousands of customers have trusted us during the most emotional and spiritual time of the year — Ganesh Chaturthi.
But as our family grew, so did the number of calls. And that brought real challenges:
- 📞 Our single number was flooded with calls — especially during the last 15 days before the festival.
- 📦 The same person managing packing, delivery coordination, and idol dispatch was also attending calls.
- 😞 Many calls went unanswered, especially from customers calling from alternate numbers.
- 📲 Some customers had our team’s mobile numbers, most didn’t — and they’d panic when calls were missed.
- 🧾 And there was no call recording or tracking, which made it hard to follow up or verify conversations when needed.
The Turning Point: IVR + Call Reports + Call Recordings
We knew we needed a better system — not just for you, but for us as well.
With our new IVR System, every single call is:
✅ Logged with time & purpose
✅ Routed to the correct team (Sales / Order Support / Delivery)
✅ Recorded for training, quality, and reference
So if there’s ever a doubt, a change in order, or a special request — we can now trace and verify every conversation. This adds accountability, clarity, and peace of mind for both sides.
What Happens When You Call Now?
📞 Just dial +91 9767301020, and you’ll hear a clear voice menu:
🔹 Press 1 — For Sales & Pre-booking
🔹 Press 2 — For Order Support (Tracking, Payments, Modifications)
🔹 Press 3 — For Delivery & Pick-up Coordination
Each option leads to the right person. No more guessing, no more delays.
Benefits for You — Our Customers ❤️
🧑💼 Sales calls go to a dedicated representative — so your booking queries get full attention.
📦 Order support and delivery questions go straight to our ops team.
📲 Even if you call from a new number — we’ll answer and assist.
🧾 Every call is tracked and recorded — so nothing gets missed or misunderstood.
📊 Our backend now gives us full call analytics — helping us improve response times and identify issues faster.
This Is More Than a Feature — It’s a Milestone 🙌
We didn’t just add a system. We made a commitment to listen better, respond faster, and serve smarter.
This was a long-pending dream. For 10 years, we wanted to solve this problem, and today — finally — we’ve done it.
From Our Team to Your Home — Thank You 🙏
This upgrade was made possible because you believed in us, even when calls were delayed or missed.
We’ve heard you. We’ve improved. And now, we’re ready to serve you better — one call at a time.
🌐 Visit us: www.majhamorya.com & www.majhamorya.in
📲 Follow us:
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🕉️ Majha Morya — Your Festive Spirit Partner, Always.